Is SEO Dying? Insights from HubSpot’s Organic Traffic Drop and the Rise of Conversational AI

Alan Blackmore
6 min readFeb 3, 2025

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1. Introduction

The SEO community was recently jolted by news of HubSpot’s significant organic traffic decline, hinting that even well-established platforms aren’t immune to search algorithm changes. Content marketers, SEO agencies, and so-called “SEO manipulation services” (like click farms, backlink providers, and social signal boosters) are now questioning whether the future of search marketing is more volatile than ever.

Meanwhile, some observers ask: Is Google’s dominance nearing its end? And does a drop in traffic for a high-profile site signal that “SEO is dead”? This article explores these questions and concludes by illustrating how immediate lead capture and engagement — particularly through conversational AI agents — is likely to become more critical in an evolving digital market.

2. HubSpot’s Organic Traffic Drop: A Cautionary Tale

When HubSpot, a major SaaS and inbound marketing tool, experiences a steep decline in organic search traffic, it creates ripples across the SEO community. The brand has historically been lauded for top-notch content, from long-form blogs to in-depth guides. So why the downturn?

  1. Algorithm Adjustments: Google frequently updates its algorithms to better serve user intent or penalise certain types of content. Even large brands can be affected if their content strategy, site structure, or link profile somehow conflicts with new standards. Hubspot’s foray into broad topics unrelated to thier core product may have contributed to the dilution of relevance and thus a drop in traffic that mattered.
  2. Content Saturation: The SEO environment is increasingly saturated. Topics HubSpot once dominated could now face competition from countless new players, each gunning for top positions.
  3. Evolving SERP Features: Google’s search engine results pages (SERPs) now showcase more answer boxes, ads, local packs, and other features. The traditional organic link placements have effectively shrunk, diluting even top-ranked sites’ click-through rates.

Lesson: If a content powerhouse like HubSpot can see a noticeable drop, smaller businesses could be at even higher risk. This leads many to ask if SEO — at least, SEO in its old forms — has lost its reliability for consistent lead generation.

3. The Changing Role of SEO Agencies

3.1 Traditional SEO Tactics Under Fire

Many SEO agencies historically relied on techniques such as keyword stuffing, low-quality backlinks, and mechanical link-building. Over the years, Google has cracked down on these tactics, making them less effective — and more risky. Now, even legitimate agencies that rely heavily on content-labelling and link-building might find themselves vulnerable if search engine priorities pivot.

3.2 Balancing Quality and Compliance

Modern SEO agencies understand that short-term “manipulation” (e.g., purchasing questionable backlinks) is a gamble that can backfire with a single Google update. The future likely belongs to agencies that focus on human-centric content and diversifying marketing channels instead of placing all bets on organic search.

4. SEO Manipulation Services in the Crosshairs

Click Farms & Social Signals

A subset of SEO “helpers” has thrived on promises to boost a page’s rank through click farm visits or artificially inflated social shares. These manipulative signals might trick Google’s behaviour metrics in the short run, but the search giant’s algorithms continue to evolve, detecting unnatural patterns more reliably each year.

Paid Backlinks

High-domain links sold in private networks have long been a “grey hat” favourite. But once Google identifies a spammy link source, the hammer can fall. A site that built its authority on purchased backlinks might see catastrophic drops in rankings — and might not bounce back easily.

Conclusion: If even established, legitimate sites can be algorithmically affected, sites using manipulative shortcuts remain in a precarious position. The era of “quick wins” via SEO hacks may be reaching its twilight, prompting businesses to rethink their approaches to content marketing and customer engagement.

5. Is Google’s Dominance Over?

When big incidents happen — like a major brand’s sudden traffic dip — speculation arises that Google’s time is up. However, while other search engines (like Bing or niche engines) might gain small increments of market share, Google still commands a dominant portion of global and local search traffic. That’s unlikely to change overnight, however people are turning to AI tools and agents to do the searching for them (including complex research) so aren’t going to Google any more as the primary place to get questions answered. Consequently they don’t see the ads, which is Google’s primary revenue source, which suggests a product which may be in decline.

Shifts to Other Platforms: Younger demographics increasingly rely on TikTok or YouTube for discovery, or Instagram for local recommendations. This diversification doesn’t necessarily kill SEO but reminds marketers they should spread their efforts across multiple channels.

Google’s SERP Evolution: Google is still the front door to information for billions. However, changes that highlight Google’s own products, answer boxes, and advanced AI summarisation can reduce traffic to external sites. This evolution compels businesses to refine strategies that capture leads beyond just “rank and click.”

6. Is SEO Dead?

If “SEO is dead” means it’s no longer relevant to try to rank organically, the short answer is: No, SEO isn’t dead, but it is evolving. Key aspects now crucial to SEO success include:

  1. Authoritative Content: Thorough, original, trust-building material tightly focused on a single topic.
  2. User Experience: Fast site speeds, clean layouts, and fulfilling user intent.
  3. Omnichannel Focus: Incorporating social media, email marketing, and local strategies to cushion any single channel’s algorithmic volatility.

What’s changing most is the reliance on “SEO alone” as a bulletproof lead funnel. Brands need more direct ways of engaging visitors once they arrive — rather than counting on Google to deliver indefinite growth.

7. The Rise of Conversational AI: Capturing and Engaging Leads On the Spot

With unpredictable organic search fluctuations, real-time lead capture is becoming essential. When a visitor lands on your site or clicks your ad or swipes on your whatnot.com video pitch, you need to grab their attention and guide them swiftly through the funnel — before they vanish.

Conversational AI agents step up:

  1. Instant Engagement: AI chatbots pop up, greeting visitors, collecting basic info, and answering questions about products, services, or pricing.
  2. After-Hours Coverage: Many customers browse in the evenings or weekends; AI ensures they’re never met with silence.
  3. Voice AI for Calls: If someone dials in, a voice-based agent can pick up, walk them through possible solutions, and schedule appointments — 24/7.
  4. Lead Qualification: AI can probe whether a visitor is a good fit, collecting location data, budget range, and timeline, passing truly promising leads to human reps.

Outcome: Even if your site’s organic traffic dips or your SERP position fluctuates, the leads who do arrive get immediate attention. This approach can boost conversion rates regardless of any single channel’s ups and downs.

8. Where Marketers Go from Here

8.1 Diversify Channels

Over-reliance on Google can be risky. Strengthen your brand presence across social platforms, niche communities, email marketing, or partnerships. This resilience helps you weather any search algorithm changes.

8.2 Focus on Content Quality & Engagement

Craft truly authoritative, people-first articles and resources. This resonates with both readers and search engines. Additionally, embed calls to action or chat prompts so that visitors can easily connect with an AI agent or fill out a form.

8.3 Embrace Conversational AI

Add chatbots and voice AI solutions that greet visitors, schedule demos, and offer support after hours. Ensuring every potential client is acknowledged fosters loyalty, even if the lead came from a referral or a sporadic search result.

9. Conclusion

The news of HubSpot’s organic traffic drop showcases how even top-tier, “SEO-savvy” brands aren’t invulnerable to Google’s shifting sands.

I wouldn’t complain if I was getting their traffic even after the drop, but you get what I mean.

Meanwhile, SEO agencies and questionable services like click farms or backlink vendors face mounting uncertainties. None of this necessarily means Google’s reign is finished or that SEO is “dead.” Instead, it underscores that focusing too heavily on old-school SEO tactics is a diminishing return.

Modern marketers and businesses should hedge their bets by:

  • Producing high-quality, user-focused content.
  • Diversifying beyond pure SEO to other channels.
  • Prioritising real-time lead capture and engagement, especially through conversational AI agents.

By welcoming AI-powered chat and voice interactions, you can quickly connect with interested visitors, nurture them down the sales funnel, and reduce the impact of search algorithm fluctuations. So if you’ve been relying on Google’s organic traffic to keep your pipeline alive, now is the time to expand your approach — direct engagement with leads is key, and AI holds the tools to make that happen.

I’m always available to explore if/how AI can make a difference to your business.

You can reach me here: https://calendly.com/alanblackmore

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Alan Blackmore
Alan Blackmore

Written by Alan Blackmore

AI Marketing Tech, Writer, Developer, Marketer and Generator of Leads. Writes for hava.io, carbsurvivor.com, theonlinegroup.com.au amongst others.

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